[Jill Of All Trades, offering professional, affordable and reliable Web Site Design and Marketing Services. Specializing in Yahoo! Stores Design for Yahoo! Shopping.] [Web Site Design, Web Site Maintenance & Web Site Marketing]
[Jill Of All Trades]

Imagine the possibilities of limitless potential


WEB DEVELOPMENT SERVICES
Yahoo! Store Design Services
E-Commerce Web Sites
Standard Web Sites
Existing Web Site Maintenance
WEB DESIGN PORTFOLIO
Yahoo! Store Web Site Designs
Standard Web Site Designs
InstanteStore/MonsterCommerce Web Site Designs
Yahoo! Store / Yahoo! Merchant Solutions
InstanteStore
MonsterCommerce
FREQUENTLY ASKED QUESTIONS (FAQ'S)
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FREQUENTLY ASKED QUESTIONS (FAQ'S)
» Availability Statement

Starting Your Web Site Project

I am so confused... where do I begin?
I've checked out quite a few "Web Designers". Why should I work with Jill Of All Trades?
I would like to sell my products online. Can you help me?
I have a Yahoo! Store. Can you help me?
How are changes to my site handled?
Can you guarantee my success?

Web Server Related Questions

What is a Web Server?
Do I need Internet access?
Is 8GB of transfer and 150MB of disk space going to be enough to support my Web site?
Will I have access to update my pages?
Can I use my account for commercial purposes?
Can I resell space within my own account?
How long does it take to setup a my new account?

Domain Name Related Questions

Do you handle domain registration?
Can I check domain name availability and register my own domain?
What are the Domain Fees for owning my own .com?
Will I be able to access my domain name with or without the 'www.' on my Earthlink Servers?
Can I transfer my existing domain?
I purchased my domain name from another company. How can I update the information at Network Solutions?
How long does it take before my domain name is active?


Starting Your Web Site Project

I am so confused... where do I begin?

In my experience, I have found each client has different goals for their Web presence; we need to discuss these details to customize my services to turn your vision into a virtual reality. I always suggest new clients contact me so that I can explain and answer any additional questions you may have during your investigatory process.

All clients are given my exclusive Web Site Planning Profiler that includes worksheets and information to help you in the planning of your new Web site depending on your platform of interest:

   ~ Standard Web Site
   ~ E-Commerce Web Sites
   ~ Yahoo! Store Services
   ~ Do-It-Yourself E-Commerce Platforms

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I've checked out quite a few "Web Designers". Why should I work with Jill Of All Trades?

With just a telephone connection and HTML Web page building software anyone can claim to be a "Web Designer". Understand that just because an individual may appear to know more than you does not make them a professional in the field or give you the best opportunity for success. Use my "Choose a Professional Guide" to help determine which companies and/or individuals are true professionals who will partner with you for the long haul. How your business will be perceived is dramatically effected by the functionality of your site, the quality of your graphics as well as how you work your site once it is launched. I mentor my clients throughout the entire development process and on.

Jill Of All Trades is a:

I also ask that you please take a moment to review my Portfolio to experience the caliber of work I am known for. I encourage you to contact any of my clients for a recommendation in regards to my performance, competency, support and service levels.

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I would like to sell my products online. Can you help?

For those simply not interested in the Yahoo! Store platform (see next question), I can suggest other applications that offer you a powerful, flexible, feature packed and easy to use browser based e-commerce application. Remember, the perceived credibility, professionalism and integrity of your Web store hinge highly on the appearance and functionality of your application.

I offer complete set-up and configuration of your online store - or you can choose to do it yourself.

   ~ MonsterCommerce E-Commerce Stores
   ~ InstanteStore E-Commerce Stores

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I have a Yahoo! Store. Can you help me?

Jill Of All Trades® is listed in the Yahoo! Merchant Solutions Developer Network. I can assist you with creating a complete e-commerce solution on Yahoo! Small Business Merchant Solutions Platform and help you become part of the premier shopping destination on the Web! I offer complete site development, along with services to redesign existing Yahoo! Stores. You will have an e-commerce platform you can maintain in your browser, tools to manage, and promote your business and Yahoo! customer support for merchants 7 days a week. Aside from my design costs, users pay a flat rate depending on the amount of items in their stores and a percentage based fee structure regarding referrals and sales. There is no startup cost, and no minimum time commitment.

For complete information on the services I offer for Yahoo! Stores, please visit my Yahoo! Store Design Services page.

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How are changes to my site handled?

Depending on the type, frequency and complexity of the changes, I have several options I can offer you. The majority of my clients have me do the maintenance of the site. Depending on your level of experience and the complexity of your site, I can suggest customized scripts which I can install on your server that will allow an interface through your browser to make minor textual changes or you can user a template based site building program, such as Trellix® Site Builder, which is offered with the Windows servers I offer.

For those on Yahoo! Stores, based on your specifications and budget, the amount of customization required to obtain the look you desire for your site may vary. Although, no matter what, the end design will allow you to continue to maintain, add and delete your products and your content. Maintenance of the design may varying based on the level of customization. Regardless, I offer in depth coaching and training on Yahoo! Store features and functions.

Once a Client, you will also have access to the Jill Of All Trades® Client Resource Center which provides you with a ton of useful information regarding marketing, search engine/directory information, industry news and helpful instructions - even a specific section for Yahoo! Store FAQ's and Resources and a specific section for those hosted on Earthlink servers.

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Can you guarantee my success?

As with life, your success will depend primarily on you, the decisions you make and who you choose to partner with. You will get out of your Web site proportionally what you put in to it. Both from a financial investment to the time resources you dedicate to utilize the skills I will teach you. Your site will require and demand your ongoing attention. I empower my clients with the knowledge necessary for them to determine their levels of success. If any "Web Designer" makes having a Web site sound like it is fast, cheap and an easy way to get rich quick, there is nothing further from the truth. This should be a big warning signal and a sign that this is a company/individual that you do not want to work with because they are, shall I say, "fibbing" (or they just may not know any better). Any credible opportunity, whether on or off-line, requires commitment and dedication from all involved.

I will develop a visually appealing, structurally sound, cross-platform Web site based on client instructions and guidance. I will handle the initial registration of your site with the top 10-15 non-pay for inclusion search engines/directories. I will also keep the client abreast of industry news, trends and critical information. I cannot, however, guarantee that your business concept, model, methodology, product, work ethic, customer service levels, or how you may run your business both on and/or off-line once the site is launched will be effective and/or successful. This responsibility lies solely with you.

I will do my job - but you will need to do yours too!

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Web Server Related Questions

What is a Web Server?

A Web Server is the home of your ".com" on the World Wide Web. When the URL to your Web site is requested, this computer comes alive and "serves" up your site. The quality and performance of your server or host is crucial to your success. Connectivity, power and redundancy will a determine how your site performs when visitors arrive. Down time is unacceptable. The servers I utilize are Compaq Dec Alphas, 450-550 MHz Dual-Processors, 1G Ram, Digital Unix, Apache 1.3.6. Connected via Multiple T3s and Redundant T1s.

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Do I need a computer with Internet access?

Yes! Some folks are under the impression that by just posting their Web site or an arbitrary advertisement somewhere out there, aren't even sure where, the phone will ring. Not to say you won't find a company or individual "Web Designer" willing to take your money for something you may never view or utilize to its full potential. You need a computer; you will need to email; you will need to market your site online to make sure it gets found amongst the billions of other Web pages out there.

Without a computer how will you take advantage of all the tools and opportunity online that are available to those willing to roll up their sleeves and practice the skills I teach them? If you're going to have a Web site, you need to have a Web presence as well to be successful. Without a computer and access to the Internet you will not get the optimum ROI. (Return on Investment.)

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Is 8G of transfer and 150M of disk space going to be enough to support my Web site?

8G is more than enough bandwidth for the average Web site. Depending on the quantity and size of your files, this could support hundreds of thousands of hits per month. If the traffic to your Web site indicates we need to scale up, you'll be pleased to do so! Each server comes with the tools to track and monitor your resources. If we see you are outgrowing the Starter Web package, I upscale you into the Advanced Web package. Should your needs continue to grow, we can move up from there.

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Will I have access to update my pages?

Of course. All clients are given passwords and User IDs before the launch of their site. I have several options for clients who would like to take over the maintenance of their sites. However, without any background in Web development, this process is not as easy as it may sound. Depending on your level of experience and the complexity of your site, I can suggest customized scripts which I can install on your server that will allow an interface through your browser to make minor textual changes or you can user a template based site building program, such as such as Trellix® Site Builder, which is offered with the Windows servers I offer.

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Can I use my account for commercial purposes ?

Yes, I hope so! The World Wide Web has become a most efficient and cost-effective means of making information available to your target markets whether they be local or global. My server offering is specifically tailored to businesses who want to make the best use of this technology with autoresponders, forwarders, FTP, mailing lists and server statistics.

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Can I resell space within my own account?

Yes. You can resell space within your account. However, you will be responsible for its content and data transfer. It will not, however, be possible to set up sub-directories of your domain to have other domain names.

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How long does it take to set up a new account ?

If you have hired Jill Of All Trades to produce your Web site, when your server is activated I create a professional "Coming Soon...." page at no additional charge. This page includes a customized script for visitors who may find us before I launch your Web site formally, to submit their email address to be notified when your site goes LIVE. I collect and archive these emails for you until the launch of your site.

Most accounts are set up and active within 24 hours! For those developing their own sites, once an account is set up an activation notice will be sent you via e-mail including a User ID, Password, and FTP information. You can begin uploading files to your new web site immediately thereafter.

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Domain Name Related Questions

Do you handle domain registration?

Yes. I can request either a new domain name registration or, once your account is activated, a domain name transfer. You do NOT need to submit a registration or modification template, as this will only delay your request. Understand, however, that if you already have a domain name, the current Administrative and Technical contacts must respond to Network Solutions's transfer request. If they do not follow through or cooperate, I will need your authorization, in writing (which I customarily request from all transfer clients in case I need this documentation), allowing us to request the transfer be made. Without the previous contacts cooperation or this fax, I am unable to complete this process.

Typically the registration is completed within 24-72 hours. Transfers can take up to 7-10 business days.

You can also choose to check the availability and register your new domain name yourself by visiting Network Solutions, or other registrars such as Register.com.

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Can I check domain name availability and register my own domain?

Yes. You can visit Network Solutions, or other registrars such as Register.com., and register it accordingly. I will also be pleased to check availability and, if your selections are not available make suggestions for you.

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What are the Domain Fees for owning my own .com?

Currently if you have me register your .com, .org or .net, the total fee is $80 which covers your first two years of ownership, service and maintenance fees. At this point the annual fee after the 2 year period is only $35/annually. If you register your own domain name, there are many agencies that you can use (see Can I check domain name availability and register my own domain?) and the fees will vary. You will want to insure that you are dealing will an approved domain licensing agency.

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Will I be able to access my domain name with or without the 'www.' on my Earthlink Server?

Yes, you will be able to access your domain name with or without the 'www.' in front. For example, you can access the domain name "mydomain.com" by going to "www.mydomain.com" as well as "mydomain.com". This comes in handy for those URLs that are just a bit too long.

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Can I transfer an existing domain name?

Yes. Be sure to specify that you are requesting a transfer and NOT a new domain. You should keep the service at your present site while waiting for your domain name to transfer. I will provide you with a temporary URL so I can mirror your site on your new server. All email and Web pages will still be accessed from your current site. When Network Solutions receives the template, they will generate an acknowledgment request (Ack/Nak) and send it to the current Administrative Contact of the domain. Once the Administrative Contact acknowledges the transfer, Network Solutions will update their records. If the current Administrative contact does not respond to Network Solutions's request, the domain cannot be transferred. If this is the case, you will need to provide me with your written authorization to make the transfer on your behalf. If this step proves necessary, I will provide the appropriate info for you to create a letter of authorization for me.

It is very important that you use the same company name and address on the template as that which is on file at Network Solutions. If the company name differs from that which is on file, Network Solutions will treat the transfer as a delete/new and will not allow the transfer to be completed.

If the contact information for the domain is no longer current, you will need to prepare a fax that must be on your company letterhead. Here again, I will provide the appropriate info for you if this process becomes necessary.

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I have purchased my domain name from another company. How can I update the information at Network Solutions?

In order to transfer a domain name from one organization to another, Network Solutions requires that the original owner file a "delete/new" template. This template consists of two domain registration templates, combined into one email. The first template deletes the registration of the original domain name, and the second re-registers the domain name using the new owner's information. This request must be initiated by the original owner, as the owner is the only one authorized to make such a modification.

I am pleased to assist all of my clients, who purchase my services, with this process.

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How long does it take before my domain name is active?

Once it is confirmed that your domain name has been registered (or transferred, if applicable), it usually takes about 24-72 hours before it visible to all users of the Internet (some transfers can take up to 7-10 business days). All Internet providers must update their records (DNS tables) to reflect new site locations. This process is called propagation and is scheduled by each individual ISP as to their update frequency.

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